- comfortlinkcareltd@gmail.com
- 07557 356028
Your journey begins with a friendly chat with one of our experienced care advisors.
We’ll listen to your situation, explain how live-in care works, and help you decide if it’s the right choice for you or your loved one.
Both the consultation and the initial care assessment are completely free of charge, with no obligation to proceed.
After our first discussion, we’ll ask you to complete a short application and care assessment form — either online or by post.
This helps us understand your needs, routines, health conditions, medication, and personal preferences. Using this information, we create a tailored Care and Support Plan designed around your lifestyle
Next, our team carefully selects the ideal live-in carer based on your care requirements, personality, and preferences.
We believe compatibility is key — so we’ll always match you with someone who feels like the right fit.
Once we’ve found your potential carer, we’ll share their profile with you and your family.
This gives you a chance to review their background, experience, and personality before confirming your choice.
When everything’s confirmed, we’ll arrange a start date that suits you.
On the day, one of our care managers will visit your home with the carer to ensure a smooth introduction and a comfortable handover.
From day one, you’ll have the full support of the Comfortlink Care LTD team — with ongoing communication and regular reviews to ensure you’re happy with your care.